A team including mental health professionals, doctors, nurses and doctors arrived on Tuesday, June 17, 6, at hotels in Haifa, where residents who were evacuated from their homes that were damaged in the missile barrage that occurred two days ago are staying.
The goal is to provide initial medical and psychological support to the victims of the incident, to examine their health and mental state, and to formulate a treatment plan for them, depending on their needs. Despite the many challenges faced by the teams in providing ongoing support to customers, even in times of emergency, they are committed to the mission with pride and dedication.
Dr. Musa Zubidat, deputy medical director in the Haifa and Western Galilee district of Clalit, spoke about the preparations:
"Clalit teams are working even during these challenging days to ensure continuity of care and provide the best possible response to residents who were forced to leave their homes. We will continue to stand by them as long as necessary."
Ronen Nodelman, director of the Haifa and Western Galilee district in general: "We generally see the utmost importance in providing medical and psychological support, especially in complex conditions. Our teams are in the field, lending a helping hand and will continue to accompany the evacuees until they return home safely."
In addition, Clalit operates a dedicated WhatsApp hotline for patients who have been evacuated from their homes at: 050-8862700
A variety of services are available to Clal customers:
24/7 mental health support hotline by phone: *8703 Mental health bot on WhatsApp: 050-8782700
Three phone calls with mental health professionals via hotline: *2708
Online services in family medicine and pediatrics – 24/7 on the Clalit app and at the 2700 hotline*
And a nurses' hotline – active 24/7 via *2700
Apparently your operation in Haifa is at least reasonable and maybe good. The operation in the Zvia branch. It's about the administrative operation, customer service is below all criticism, and the *2700 service is horrible. Today I waited 20 minutes and was not answered. The change in Netta's stupidity is inexplicable. Put all the appointment reminders for all professions on your website and fire Netta, who will be the chairman's secretary. And the service for the elderly is especially bad. Luckily, I'm on the verge of the end of my life and your service will cherish them and bring them to an end even faster.