The Municipality of Tirat Carmel will establish a service center for residents

The center that will be established will gather under one roof a variety of services and information necessary for the residents of the city. The mayor, Dodo Cohen: "We will make all municipal services more accessible, efficient, digital and of higher quality, by providing a comprehensive solution for a wide range of issues. This way we will ensure quick and effective handling of inquiries and increase the level of satisfaction through the integration of advanced technologies, proactive response and improvement of work procedures , while promoting a resident-oriented organizational culture."

A revolution in the field of resident service in Carmel Castle: the municipality announced that it will soon establish a resident service center, where it will be possible to receive a variety of services and information under one roof.

The new center will lead the set of municipal services intended for the residents of the city, and among other things, the services of the municipal hotline will operate within it, which is expected to undergo a significant upgrade, including the implementation of a dedicated application, an innovative digital envelope, the field of housing culture, and more. At the same time, the city's service strategy, concept, tools and uniform service language will be formulated; The municipal service strategy will be implemented and assimilated in the various municipal units; And the new center will accompany, build and implement technological service systems, and will develop digital service channels.

As part of the move, the municipality published a tender for the position of director of the resident service center, the details of which can be viewed on the municipality's website.

Mayor, Dodo Cohen:

The purpose of establishing the resident service center is to make all municipal services more accessible, efficient, digital and of higher quality, by providing a comprehensive solution for a wide range of issues. In this way, we will ensure quick and effective handling of inquiries and increase the level of satisfaction through the integration of advanced technologies, proactive response and improvement of work procedures, while promoting a resident-oriented organizational culture.