Behind the scenes of a generally challenging year

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Ronan Nodelman, director of the Haifa and Western Galilee district as a whole, sums up a year full of challenges and tasks in order to ensure a continuation of treatment for about 800 patients. The same traditional blessing that we usually greet every Rosh Hashanah, this year receives a new validity, this of course in light of the complex reality in which the State of Israel finds itself since the outbreak of the 'Iron Swords' war.

Just before we celebrate the new Hebrew year, this is an opportunity to summarize the year that has passed for the district of Haifa and Western Galilee in general, the largest of the districts in general, which stands at the forefront, literally, and routinely faithfully serves hundreds of thousands of patients of all ages. In the past year, the district provided a response to thousands of evacuees who were forced to leave their homes for no reason, and at the same time continued to provide services in clinics, including in settlements near a fence, including under fire or alarms.

"After we made it through the Corona period in an inspiring way, the last year was another show of strength for the district's abilities, while dealing with extraordinary loads and various challenges that were about to come our way," declares Ronen Nodelman, director of the Haifa and Western Galilee district, who is facing a year full of countless challenges .

"Every manager has ambitions, in a normal year, of growth and development. This year I am proud to say that we were able to meet a double and multiple challenge, in light of the security reality. We closed many gaps in regards to emergency preparedness, while continuing the full activity of all the district's clinics, including in the settlements that were evacuated. We continued to provide service for approximately 800 insured people, in over 200 clinics and units throughout the district. This is the greatest pride for us, the privilege of continuing to be available for our patients - everywhere in routine and emergency situations."

Nodelman adds that the district managed to deal impressively with a personnel shortage, given a series of workers who were recruited for the war effort, or workers who had to manage the household alone while their spouse was in the reserves. "Our employees in the district are a reflection of the residents of the State of Israel. We have employees who have been recruited, or alternatively women and men whose spouses or children are in the reserves. They were engaged from the very first moment and demonstrated amazing abilities. At the same time, we held diverse resilience activities for them, to provide an emotional response for The difficulties they faced were dealt with by strengthening the array of social workers and holding diverse workshops and activities."

Dr. Shlomi Ben Moshe provides treatment to the residents of Arab El Aramsha (Photo: Klalit)

What will you take from the past year?

"Besides the war and the challenges it entailed, we continued the trend of development, by opening new clinics and services in every new neighborhood throughout the district, in the last month we cut films at the new clinics in Neve Atlit, Givat Elonim in Kiryat Ata and Givat C in the ridges. We equipped the various clinics and institutes with advanced medical equipment, including In our X-ray centers, we have acquired advanced mammography equipment that allows for biopsies to be performed if necessary and we have added new technologies in the large consultative medicine centers. This is an important task in which we will continue to invest the most resources.

This is added to the field of innovation and research, which is successfully led by Dr. Michael Hauser, a family physician and the commissioner of innovation and research in the district. We are determined to implement innovation procedures, which are carried out hand in hand with various parties, including municipal corporations and start-up companies, who go a long way with us. Significant evidence of success Ours, is the certificate of excellence that the district received from the general director of the general, for the impressive achievements it presented during the year 2023 and for being the leader in all of the strategic goals of the general among all the districts. In addition, in the results of the work experience survey we recently carried out, particularly high scores were demonstrated by the employees regarding organizational identification and overall job satisfaction."

New Year's Eve is already around the corner. What would you like to wish the customers and employees of the district?

"The new year is an excellent opportunity to express gratitude to all the dedicated employees of the district who engage in every task and come to work every morning with a sparkle in their eyes. As we saw this year, at times, they did so at their own risk. I am thrilled every time again by the greatness of spirit they demonstrate. In my name and in the name of all District customers, we thank them from the bottom of our hearts.

On a personal note, I wish all of our employees and patients a happy and sweet new year, a year in which we will all be united, a year in which all of the abductees and abductees will return home safely together with the soldiers of the IDF and the security forces. May we know how to emerge strong and strengthened from the complex period we are going through."

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